We are committed to providing our homeowners with homes of value and excellence. In fact, every Coastal Home is built to exacting specifications with an attention to detail that shows throughout the home. Each Coastal Home features dozens of quality standards that are above code or beyond building industry practices, which is why all of our homes are proudly and confidently backed by our 10-Year Structural Warranty from Home Buyers Warranty® Corporation. And this warranty is transferable, so that your home will have lasting value for many years to come.
If you are a Coastal homeowner and feel that any of the warranted items in your home requires service, a warranty request form is available through My Coastal Home, a customer support feature on this website. There you may complete a warranty request on-line and tell us how we can help you. Your request will be forwarded to our Customer Service Team, and someone from our Service Team will follow up with you within 48 to 72 hours. To access My Coastal Home, simply log in at the bottom left sidebar on this page.
While it is rare that a Coastal Homes owner will require emergency warranty service, emergency service is available to you after hours, on weekends and holidays by contacting the applicable subcontractor from the list supplied to you at Closing.
